I would really like this to be implemented. I currently have 3 shared inboxes plus my own and all our new enquiries come into 1 inbox and it would be good to save to the CRM from there.
As a company that uses multiple shared mailboxes (sales / info / purchasing), the inability to use Save to CRM from these mailboxes really hurts us.
This missing functionality breaks the flow of the Activity Pad and makes it harder to view history when drag-and-dropped e-mails can only be viewed by opening the full attachment & no preview is shown.
We would really love to see this idea implemented.
Looks as though this thread is stagnant. Please can this plugin be developed as most companies use a 365 shared mailbox for their sales enquiries.
Hi,
As this is the 2nd most voted for idea on the Ideas Portal I was wondering if there was a timeline on when it might be looked at?
Thanks,
Angela.
I would really like this to be implemented. I currently have 3 shared inboxes plus my own and all our new enquiries come into 1 inbox and it would be good to save to the CRM from there.
I agree with the other posters. Inability to do this on a shared mailbox may make me want to move away from this software.
I cannot believe that this is not an option at the moment. Badly needed to day to day CRM use
I personally use 4 shared mailboxes daily to enable me to do my job and this would make a huge difference
Absolutely badly needed would make a huge difference to the job I do.
Fully agree. Can we make it so!
As a company that uses multiple shared mailboxes (sales / info / purchasing), the inability to use Save to CRM from these mailboxes really hurts us.
This missing functionality breaks the flow of the Activity Pad and makes it harder to view history when drag-and-dropped e-mails can only be viewed by opening the full attachment & no preview is shown.
We would really love to see this idea implemented.