In version 6 there use to be an Activity Summary at company level.
For multi branch organisations this was a useful tab for looking at information recorded against all divisions.
These functions, far from being "nice to haves" are actively necessary in order to efficiently process customer queries whilst taking phone calls with un-clear facts and time limitations
These functions, far from being "nice to haves" are actively necessary in order to efficiently process customer queries whilst taking phone calls with un-clear facts and time limitations