Customers that have archived products in Xero that show in Prospect, will find it very useful if we integrated to that field.
We'd absolutely love to implement this feature. Unfortunately the Xero API simply doesnt return any information for inactive products. This is a known issue with the Xero API. Feel free to vote on their portal. https://xero.uservoice.com/forums/5528-accounting-api/suggestions/15159630-should-be-able-to-retrieve-and-set-inventory-itemAs soon as they fix this issue, we will be happy to implement this feature!
Archived/ inactive products are available in Xero for historical reporting purposes, these are products that are no longer sold.
In Prospect CRM the archived/ inactive products are still visible and users can add them to a quote.
We need to update the integration so that archived/ inactive products are set as obsolete so that they are not available to be sold.
We'd absolutely love to implement this feature. Unfortunately the Xero API simply doesnt return any information for inactive products. This is a known issue with the Xero API. Feel free to vote on their portal. https://xero.uservoice.com/forums/5528-accounting-api/suggestions/15159630-should-be-able-to-retrieve-and-set-inventory-item
As soon as they fix this issue, we will be happy to implement this feature!
Archived/ inactive products are available in Xero for historical reporting purposes, these are products that are no longer sold.
In Prospect CRM the archived/ inactive products are still visible and users can add them to a quote.
We need to update the integration so that archived/ inactive products are set as obsolete so that they are not available to be sold.