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Status Already exists
Categories Integration
Created by Guest
Created on Mar 2, 2022

Address Auto Populate Into Correct Fields

When creating a new business contact and inputting the Main address for this contact, the lines the address is on does not auto populate into the same lines when creating a Sales Order for the same contact.
For Example; On Main address "City" is on Line 4, and "County" is on Line 5. However when creating a Sales Order this will auto populate so "City" is on Line 2 and "County" is on Line 3.
Please see attached pictures that show this.

Implementing this would prevent having to manually change the address via the Sales Order every time.

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  • Admin
    Andrew Ardron
    Reply
    |
    Mar 21, 2022

    I beleive this has been resolved for you via our support desk. For anyone else looking at this in the future... there is a system option that defines whether delivery address lines are populated one-for-one or collapsed into the minimal number of lines (i.e. removing blank lines in the address block). The option is a little complicated at the moment, so if you think you need help with this please just contact our service desk or ask via the in-app chat. We've separately logged something to make this option easier to set in a future release too !

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