Prospect is excellent, and we do find the platform highly efficient for the most part; however, we have encountered a problem.
It monitors the products and companies with sales, allowing us to forecast financials and budgets, trials etc. However, it's one-dimensional in how its user accounts directly relate to their territories and products that link to each user (sales agent).
I need the platform to have a further layer for an additional user (sales agent), specifically Sajin Stalin, who handles a separate set of products but sells into the same hospitals within existing sales staff territories. Simply put, the rest of the teams sells fruit to the hospitals whereas Sajin sells vegetables. Same hospital but different buying departments/contacts.
Currently there is no way to monitor this user without it interfering with the users of the territories he is working in. So, we need another layer, and we are prepared to talk with Prospect about what this addition would cost and a timeline.
