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Categories CRM App
Created by Guest
Created on May 19, 2023

Allow a custom template to be set for internal order confirmations

Some orders require additional details when being processed, and allowing these to be set as part of a custom template that is fired on order confirmation to notify the relevant members of staff would be more efficient. Currently the internal notification system setting does not allow a template to be selected, and will send a default notification email.

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  • Admin
    Andrew Ardron
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    Dec 7, 2023

    I think for this sort of requirement (wanting a custom set of information to be sent to someone / some team) then I'd suggest looking at Zapier which can be configured to do all sorts of things on order confirmation.

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