A functionality within the Activity section specifically for logging phone calls. This would allow reports on Phone Call quantities to be tracked easier.
You can create/configure different types within the activity so that you can report on different types of activity, and which ones set the engagement dates: https://docs.prospect365.com/en/articles/6025374-flagging-interaction-types-as-active-engagement
You can create/configure different types within the activity so that you can report on different types of activity, and which ones set the engagement dates: https://docs.prospect365.com/en/articles/6025374-flagging-interaction-types-as-active-engagement