Cin7 has an General Ledger Account hierarchy for posting Sales orders into the Accounting Software (in our system Xero) which can be set at different levels.
I believe the hierarchy is Customer > Product > Order Specific > Default
We can use these Alternative GLs to post sales directly into specific GLs in the accounting system - i.e. Sales from Export Customers going to an Export Income, or sales of specific brands/sub-brands of products being disaggregated from the bulk of transactions, or Promotional Activities/Samples being written off as costs.
Currently orders coming into Cin7 via the Prospect API override this Alternative GL back to blank/default requiring manual intervention to update the transactions.
It would be beneficial if Prospect could either not override these setting in Cin7 or somehow allow a selections of GLs to be made within Prospect to allow this flexibility within the sales order process.