Various customers have plugins (CRM or CMS) / tabs / hyperlinks / dodgy custom lookup lists etc all configured in different ways to allow delivery / consignment tracking links from CRM and eCommerce sites.
We should come up with some uniform way to do this - but make sure we also understand how our various integrated SaaS ERP's do this first - i.e. if Unleashed has a good way to do this we should perhaps just lookup that data in real time?