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Created by Guest
Created on Dec 2, 2018

Handle Accounts Integration Errors Better

At the moment the accounts integration functions live project has alerts setup for errors and these get email to developers at ProspectSoft. This is good as it lets us know what is happening.

Unfortunately though if a import errors it will keep retrying it on every run. This means if an import fails on a Friday evening for example it will keep retrying on every run throughout the weekend leading to a very full inbox of the same notifications.

We should update the accounts integration process to only retry the same import for the same customer a maximum number of times (based on the error that happened). After this threshold has been reached it should disable the item and notify someone this has been disabled.

This will save us being drowned with the same error messages which could lead to other errors being missed.

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