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Status Shipped
Categories CRM App
Created by Guest
Created on Sep 13, 2019
Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit INTERNAL-I-12 Phone Number Search API.

Search by telephone number in CRM Merged

This is similar to an old idea previously logged by Paul B (https://prospect365-ideas.ideas.aha.io/ideas/INTERNAL-I-12). I think being able to type a telephone number into the CRM search to find a contact would be extremely useful for us as well as Customers.

This is because it is much easier to hear numbers down a telephone line rather than a name because names can often by misheard/misspelt and many names have multiple spellings. However, with a telephone number, it is unique and would always take you to the correct record within the CRM.

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When customers ring it would be very useful to be able to search by Telephone number, County, Country or Postcode
Guest almost 7 years ago in  0 Shipped