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Status Shipped
Categories CRM App
Created by Guest
Created on Oct 16, 2019
Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit SPA-I-1397 Resend & Forward email functionality.

Forward emails from within the CRM Merged

Whilst it is possible to send emails from and save emails into Prospect once they are in it they are static and can't be interacted with as you would with an email in another mail client.

 

At the minute if you want to forward the email you have to copy it into a new email and send that. This would enable users to forward the email thread.

  • Arthur Ashdown
    Reply
    |
    Apr 23, 2020

    Likewise it would be useful to resend an email that has been sent before. If someone asks for a copy of an email we sent we are not able to provide it.

  • +1