Product Suggestions
I this video you see the help drop down options:
https://www.useloom.com/share/2ee94b8f080246adb121ab2b2bf96e9f
a) we are not continuing with Walkme so we need to remove that.
b) the ideas takes you to the old ideas portal - and you can see that staff are using this old ideas portal (PS365-I-2767 & PS365-I-2766) and so are customers (PS365-I-2768 & PS365-I-2769). We should replace this with our new portal for logging ideas and for logging bugs. And go through at least the ideas logged in last 6 months and top x voted ones to see which to move over.
c) there is no link to our docs.prospect365.com
The correct info in this drop down should be:
Get started with easy-to-follow guides and videos for trialists, users, administrators and developers
[https://academy.prospectsoft.com]
Search our extensive product and help documentation for answers to common questions and tasks
[http://docs.prospect365.com] **NOTE: this url is not https
Got a good idea? Vote on feedback from other users, or log new product suggestions of your own
[link to the new ideas portal, not the old one! - the old ideas is https://ideas.prospect365.com/ideas . the new one is https://prospect365-ideas.ideas.aha.io - but rather than changing the link in our help, we should change the routing of ideas.prospect365.com to point at the new site, and do whatever we need to do to get the platform bar on the new ideas portal]
Need help with something specific? Our friendly customer success team will be more than happy to help
There's plenty more info and ways to engage with us in the resources section of our website
[https://www.prospectsoft.com/resources]
