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Created by Guest
Created on May 8, 2018

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Email Delivery and Open status visible in CRM

I think that it would be really useful to be able to see the processed/delivered/opened status (date and time) for any email documents generated from the CRM. 

The send grid service does store this information and I think that all we should need to do is put in fields for the status/dates and a field for the message ID (if there isn't one already), then we could use Zapier probably to use the webhooks to get that data back into the CRM

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  • Guest
    Reply
    |     Dec 11, 2023

    notifications alerting undelivered or bounced emails would be incredibly useful

  • Guest
    Reply
    |     Oct 12, 2021

    Excellent idea - bring it on

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Email tracking to see email activity

Merged
Having tracking information in Prospect CRM so you can know whether or not the email that you've sent has been engaged with, or bounced, is a massive advantage when dealing with prospects or customers and would be incredibly useful. Depending on t...
Guest about 4 years ago in CRM App 0 Shipped