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Product Suggestions
Status Available as Preview Feature
Categories Integration
Created by Guest
Created on Mar 2, 2021
Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit SPA-I-1140 Sync Unleashed Accounts/Contacts two-ways.

Linked to Unleashed contacts Merged

Customers would find it very useful if the contacts in Unleashed and Prospect were linked. So if they create contacts in Prospect they would want them to populate in Unleashed and vice versa.

Right now it only pulls through to the CRM the primary contact. If it had that contact at the point of when the customer was created. If the contact was added after creating the customer's account say 2 days later it won't import through.

  • Admin
    Andrew Ardron
    Reply
    |
    Dec 7, 2023

    The unleashed API has been updated and we've started syncing unleashed contacts into the CRM and sync'ing them (if you turn this feature on in the options). Soon we'll add the ability to push multiple CRM contacts to unleashed too.

  • Admin
    Andrew Ardron
    Reply
    |
    Mar 4, 2021

    Unfortunately, at the moment the Unleashed API doesn't provide access to any additional contacts information so this isn't currently possible. Any Unleashed customer looking for this functionality should/could perhaps "up-vote/push" Unleashed for that feature to be added to the Unleashed API

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