Tasks (New) to show count of tasks on date for user
Old tasks/recalls used to tell you how many tasks were assigned to a user on the date of the task you were creating. The new task creation screen does not seem to show this count. It would be great to have something similar to help users have a be...
Able to report on Magic Matrix Status 'Unaware' in CRM
A customer is trying to report on on all customers who hasn't purchased a product on a Magic Matrix category. However, the Magic Matrix Status table will only track bought/opportunity/aware statuses but not Unaware status so they won't be able to ...
Ability to tag team members when saving an email against a customer
Allows team members to review the update in their inbox if it is pertinent to them. Currently you have to go back into the contact and tag - and then the team member has to open that contact. This way if their settings are to email anything tagged...
Customers will find it very useful to have a calendar in the CRM, where they could preview recalls, appointments, orders created, etc. This could also be linked to outlook.
Send Email Address, Name, Quote ID and/or Description and Cardholder Name to Stripe when payment is taken
Currently, we just send the card details across to Stripe when payment is taken. This leaves a lot of information not populated in Stripe making it hard to narrow down whom the order was processed for.
Include Relationships when searching on Global Search
It will be useful if the relationships set on CRM records such as Opportunity, Contacts, Company can also be included in the search when using the Global Search function.
Allow for editing of description of orders in dimensions
When new orders are being sent through to Dimensions, the description of the orders comes through as “PSCRM Order ID#....” we should allow for editing of this description.
Total Problem Open time field and status change timestamps
A field to track the amount of time a Problem record has been open for. As well as when a Problem Record has it status changed so reporting on Problem resolution time is easier.