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Product Suggestions
Status Will not implement
Created by Isobel Honour
Created on Dec 21, 2017

Add summary entry to notepad

When the summary is updated/added to a ticket this should also update the notepad. At the moment we are copying and pasting the summary into the notepad just in case someone over types the summary and you loose that note. 

  • ADMIN RESPONSE
    Aug 16, 2018

    We are planning to add full change history to the main record types that will avoid this issue. 

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